Member Benefits: Medical Bill Saver
Medical Bill Saver™ powered by Health Advocate™
Major issues can add up to major bills! Call Medical Bill Saver™ and rest easy. Experts who know the ins and outs of billing practices will attempt to negotiate discounts on your behalf. Negotiations can lead to a reduction in your costs. Once an agreement is made, the provider signs off on payment terms and conditions. You’ll receive an easy-to-read personal Savings Results Statement, summarizing the outcome and payment terms.
Easy to Use...!
- Call the number provided Monday to Friday, 9:00 am to 10:00 pm Central Time to speak with an expert negotiator
- Click Use This Benefit in your members portal to access general health information
- You may need to complete the General Authorization Form in order for an advocate to:
- Discuss a claim or appeal with a provider/carrier on your behalf
- Transfer medical records from one office to another
- Speak with a provider office on your behalf
- You can also download the Health Advocate app from the iTunes App Store or Google Play Store
- You will need to enter “Health Services” in the member login field to use the benefit
Medical Bill Saver™ powered by Health Advocate™ FAQ
Q. How does this benefit save me money?
A. Medical Bill Saver can identify billing and claims processing errors, which could reduce your expenses. Representatives can also help negotiate provider charges, which can be another source of savings.
Q. How do I use this benefit?
A. Once you receive a medical or dental bill with a remaining balance over $400 which is not covered by your insurance plan, call the number on the back of your membership card. The Medical Bill Saver negotiating team will contact the medical provider and attempt to have your bill reduced.
Q. Who will I speak with when I call?
A. Medical Bill Saver trained professionals are typically registered nurses supported by medical directors and benefits and claims specialists, who have a number of years of experience working in healthcare-related jobs. They are screened to make certain that they have both excellent personal communication skills and the necessary professional credentials.
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This is NOT insurance nor is it intended to replace insurance. This discount card program contains a 30 day cancellation period.The plan is not insurance coverage and does not meet the minimum creditable coverage requirements under the Affordable Care Act or Massachusetts M.G.L. c. 111M and 956 CMR 5.00. This plan provides discounts at certain healthcare providers for medical services. Pharmacy discounts range from 10% to 85% on most medications. This plan does not make payments directly to the providers of medical services. The plan member is obligated to pay for all healthcare services but will receive a discount from those healthcare providers who have contracted with the discount plan organization. For a full list of disclosures, please click here. | Terms and Conditions | Discount Medical Plan Organization: New Benefits, Ltd., Attn: Compliance Department, PO Box 671309, Dallas, TX 75367-1309.
Health Advocate does not replace health insurance coverage, provide medical care or recommend treatment.